Moving A Telephone Number And Other Games From The 1900s

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CC photo credit: Neil Rickards

Last week I started the process of trying to port my telephone number. This is part of moving my disability practice to a new office. Porting the phone number would let my clients reach me by dialing the same number as always.

Yes, the FCC allows porting — even mandates it. But, the devil is in the details and moving my phone number with my law firms is shaping up to be one of those life-draining, beat-your-head-against-a-brick-wall experiences. Everyone has been accommodating, however the process seems to be stuck at the starting line.

As an alternative to porting the number, I have been offered to forward the number via a market expansion line or have a telco installer bring a wire to the building.

I have to laugh at that last option.

Sure, we can port your telephone number, be we’ll need to send some out there to move the line.

I am surprised that in the second decade of the 21st century (don’t get persnickety about dates here people!) we still need to sending a technician out a building to hook up a wire to have a telephone ring in a new location.

Now, I have no doubt there is a very good reason for this. However, I compare this to the process of changing internet hosts.

  1. I tell my internet registar (the people who sold me my dot com address) the 3 nameservers for my new host. Basically, this says”Hey, I’m over here now!”
  2. I tell the new hosting company to host the domain.
  3. I upload the site to the new host (some hosts even take care of this step). I am simplifying this step as the details have more to do with relocating the website than letting the public get to the right host when they type in “coloradodisability.com.”

I understand that this is pretty much what porting will accomplish for my phone line, which is why I would prefer to accomplish it this way! But, I may not get my way on this.

The internet isn’t one single network, but I can change my hosts without this level of headache. Why are telephones so … antiquated?